Tom is currently the Senior Director of Global Network Development for Tradelens . Tom is a graduate of Maritime College, with previous experience as a third officer on Merchant vessels. Tom brings over 35 years of industry experience, the last 25 of which have been with Maersk Line and P&O Nedlloyd. Tom has held roles in multiple disciplines in our industry, including senior management roles in Terminal and Marine Operations, Customer Service and various IT related projects. Before Tradelens , Tom was the Regional Head of Safmarine – North America where he was responsible to grow the business and improve the customer experience. Prior to that role, Tom was the Head of Global Customer Service for Maersk Line, based in Copenhagen, where he led significant initiatives including implementing several tools and innovations to support the improvements.