Jeffrey O. Baldwin, Sr. (Retired) Director, Field Operations, Houston, served as a Senior Executive with U.S. Customs and Border Protection (CBP). Mr. Baldwin had oversight responsibility for the entrance and exit of all international passengers, carriers and cargo within the Houston Field Office jurisdiction, which included Houston, Dallas, San Antonio, Austin, Lubbock, Port Arthur, Corpus Christi, Amarillo, Freeport, Midland, Oklahoma City and Tulsa, Oklahoma. He provided guidance to the ports under his leadership through policy implementation and quality management.
Mr. Baldwin has more than 39 years of federal service, in which he has served as Director, Field Operations for CBP’s North Florida Field Office (Tampa, FL), Area Port Director of Savannah, GA, Port Director of the Miami Seaport and as the Port Director, Miami International Airport. In 2011, he was selected and served as the Acting Executive Director, Field Operations, CBP Headquarters, Washington, DC.
Mr. Baldwin has represented the United States on Customs related matters and training initiatives in Europe, Central and South America, and Africa. He has served on the CBP’s Commissioner’s Advisory Board, National Professionalism Board and was instrumental in the revision of the agency’s personal search standards and participated in the establishment of the agency’s Discipline Review Board (DRB). A strong supporter of leadership development, Mr. Baldwin served as an Executive Mentor for CBP’s first Leadership Institute class in 2010 and again in 2011. He has received numerous awards and accolades for his leadership and training contributions including the Secretary’s Award for Team DHS Excellence in recognition of CBP’s hurricane season relief, recovery and business reconstitution efforts and CBP Commissioner’s Best Practices and Innovation Award for the Model Ports Initiative. In addition, he received the CBP Commissioner’s Unit Citation for the Global Entry Program, a trusted traveler initiative and in February 2011, he served as the CBP Lead Field Coordinator for Super Bowl XLV security initiatives in Dallas & Arlington, Texas. In 2011, he was awarded a certificate of completion for the Leadership in Crisis program, from Harvard University, John F. Kennedy School of Government, Executive Education.
He is an honor graduate from Temple University and a distinguished Marine Corps veteran, who continues to foster partnerships between the Federal Government and the local and international public it serves, balancing goals of anti-terrorism, enforcement and business facilitation.
In 2013, he founded Baldwin Liaison Consulting, LLC a strategic advisory and training company specializing in homeland security, international trade & travel, leadership, crisis mitigation and management.