Dr. Victoria Kramkowski is Government and Community Relations Specialist with Toronto and Region Conservation Authority (TRCA) where she advances TRCA’s strategic goals through engagement with governments, community groups and other organizations and stakeholders. As part of her work at TRCA, Victoria leads workshops for municipalities and consultants on developing and implementing stormwater user fee and incentive programs through the Sustainable Technologies Evaluation Program (STEP). Victoria previously managed the City of Mississauga’s award-winning stormwater charge program, including associated outreach, credit and incentive programs and has worked with municipalities across Canada in the development of their stormwater charges. Her career spans government, the private sector and academia and includes work on environmental policy, natural resources management, low impact development and scenario planning. Victoria has a PhD in Environmental Planning.